Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after inquiry. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

Zaiko reserves the right to cancel any order not falling within our service areas. If delivery location mentioned is found to be outside of selected delivery area, Zaiko reserves the right to cancel the order. No refunds will be issued for such orders. Orders once placed cannot be cancelled. Customers can however, redeem them for Zaiko Tiffin credit 6 hours in advance of scheduled delivery time, customer can either avail a credit note from Zaiko and book next meal of same or less value absolutely free. Please write to us for any queries at, our concerned team will get back to you in 48hours.